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Delores
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FAQ

Why isn't Delores app opening?
  • If your receiving an unrecognized developer message, you must control click to open the app
    • on a Mac:  hold control and click to open

What are the center codes used in the Delores App?
  • The Delores app uses center codes created by the Scientific Registry of Transplant Recipients (SRTR). you can find your centers code there SRTR website and searching by center name, postal code or state. 

How often are hospital information and wait list positions updated? 
  • Hospitals update their personal databases on a basis according to their own policies. The Delores algorithm retrieves all hospital information on a weekly basis. To be personally notified when information changes, register an account and you'll receive an email whenever Delores updates.

How accurate is Delores?
  • Delores combines A.I. principles and hospital provide data to determine all patient positions. We compare your condition to all similar situations on the registry to create your expected position with a margin of error based on population size. Meaning the smaller the position number you see, the more accurate it is.

How do I get my physician to use Delores?
  • Talk to your primary care physician as well as your specialists about adding ​Delores to their practice. Delores for physicians can aid you in the referral process and with payment plans. Combining Delores insights with your physicians' expertise is the best way to enhance your transplant journey.
 
​How long does it take for the App to run?
  • Expect the app to take up to a minute to run. We're constantly optimizing our system to get you information faster. Don't worry if your page takes a few seconds to load! 
 
Why don't I see my local center on the list?
  •  You may be running into one of 2 problems: 
    • Your center may not be registered with the Scientific Registry of Transplant Recipients (SRTR). We suggest searching the SRTR website or contacting your physician to verify its status.
    • Additionally some centers data system is currently incompatible with Delores. We are working with all centers to get them properly incorporated.   

​Is Delores available as a mobile app?
  • Delores is designed for computer systems, but our demo works on mobile platforms too! 
Delores Digital LLC
Colorado Springs, Colorado  

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The information shared on our website is information developed solely from internal experts on the subject matter. This material does not constitute medical advice. It is intended for informational purposes only. No one associated with Delores Digital LLC will answer medical questions via email. Please consult a physician for specific treatment recommendations.
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