How do you verify centers and physicians?
- All centers attempting to sign up are required to submit their practices NPI number. We then contact the center associated with the NPI number, after we verify the doctor registering for Delores is a member of that practice, we then confirm your center's registration with the proper doctor
When do I know that my account is activated?
- Once payment is received we will email the addressed used at payment to confirm the practice and NPI number used to register for Delores. You will then be emailed about the approval of your account
Can I get a discount / how to get a discount?
- We recognize there are a lot of institutions are young and are just starting to transition to digital operations? If you fit this criteria apply for the startup discount today!
How do I add the Instant Access Widget?
- Installation instructions and plug-ins for the Instant Access Widget are available through a protect web page. When your account is activated we will send you the site password
How secure are my files?
- Your files are are secured to TLS 1.2 encryption when they are both in transit and at rest. In addition to our other privacy and safeguard measures, this means all of your files are secured to HIPAA standards at all times
What if I’m just a patient or an individual doctor?
- If you're a patient you can create a free account and you have full access to store your files and chat with your doctor. As a Physicians the only way to register to send files to patients and other physicians is by registering with a center on a plan with Delores when you sign up. For smaller practices, private practices, conceiver / reliance professionals, etc. we recommend using a standard plan
How do I cancel my subscription?
- Cancel through your PayPal account or just "Ping" the Delores-Network from inside the app and say "I'd like to stop my Delores Digital Subscription"
Is Delores available as a mobile app?
- Our mobile app is coming soon! Use our web browser application Delores to get the same great Delores experience on your phone until then!
